Returns & Exchanges
We want you to love your TRUEs as much as we do, which is why we offer a 30-day trial period to ensure your gear performs perfectly on and off the course. If you are not completely satisfied, we offer easy returns and exchanges on all eligible domestic orders.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Choose Exchange or Refund
Select whether you would like to exchange for a different size or color, receive store credit, or get a refund to your original payment method.
Print and Pack
Download and print the prepaid shipping label provided by the portal, then securely pack your items in their original shoe box or packaging.
Ship and Track
Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing